Get in Touch With Us

If you have a question about something you have read on boswells-online.co.uk, spotted an error, or want to suggest a topic for us to look into, this is the page to use. We cover casinos not on GamStop, their bonuses, payments and games in detail, and reader input helps us keep that research accurate and current.

How to Get in Touch

The best way to reach us is by email. Our editorial team, led by {{ author }} — the name behind most of our casino reviews — checks messages regularly and aims to respond within two working days. You can write to us at [email protected].

Telling us the subject of your message upfront — whether it is about a specific casino, a bonus term, or a technical issue with the site — helps us route it to the right person and reply faster.

What We Can Help With

• Questions about our reviews — if you want more detail on how we assessed a casino, a bonus offer, or a payment method, ask us and we will explain our reasoning.
• Corrections — casinos not on GamStop change their terms, licensing details and bonus conditions often. If something on our site looks out of date, tell us and we will check it against the current source.
• Content suggestions — if there is a topic around online casinos, sports betting or payment methods you would like covered in more depth, let us know.
• Partnership or editorial enquiries — if you represent a casino operator, software provider or another organisation and want to discuss working with us, introduce yourself and outline what you have in mind.
• Concerns about gambling harm — if you or someone you know is struggling to control their gambling, mention this in your message and we will point you towards GamCare or other independent support services.

What This Site Does — and Does Not — Do

Non Gamstop Casinos publishes research-based reviews and guides about casinos not on GamStop for UK readers. We explain how bonuses, wagering requirements, payments and licensing work so readers can make informed decisions. We are not a gambling operator, we do not process deposits or withdrawals, and we cannot resolve a dispute with a casino on a reader's behalf.

If you have an unresolved issue with a specific casino — a delayed withdrawal, a disputed bonus, or a closed account — the right first step is that casino's own complaints procedure, followed by whatever dispute resolution service its licence requires. We can offer general guidance on what to expect, but we are not a substitute for that process. For background on how these casinos operate and what to check before signing up, our guide to trusted non GamStop casinos in the UK is a useful starting point.

A Note on GamStop and Responsible Gambling

Casinos not on GamStop operate outside the UK's self-exclusion scheme and are typically licensed outside Great Britain, often in jurisdictions such as Curaçao. This means the consumer protections that apply to UK Gambling Commission-licensed sites — including mandatory GamStop enrolment — do not apply in the same way. If you have self-excluded through GamStop, or are considering doing so, we would rather you contact GamCare or your GP than us for support with that decision. We can, however, answer questions about how self-exclusion, deposit limits and blocking software generally work, so email us if that would help.

What Happens After You Write to Us

Every message is read by a real member of our editorial team, not an automated system. We aim to reply within two working days, though this can take a little longer during busier periods. If your enquiry needs input from more than one person — for example, a factual query alongside a technical one — we will let you know if the response is taking longer than usual.

We take accuracy seriously, particularly given how often bonus terms, licensing details and payment options change in this industry. If your message leads to a correction, we will update the relevant page and, where appropriate, note when the change was made.

Thank you for taking the time to read this far. Whether you are here with a question, a correction, or simply feedback on how we cover casinos not on GamStop, we would like to hear from you.